SecurePoint Visitor hardware

Recommended hardware for SecurePoint Visitor

Choosing the right check-in device matters, especially when your facility captures visitor IDs and badge photos. Based on our hands-on testing, we recommend the Samsung Galaxy Tab S10 FE first, with the iPad as a strong alternative. Windows devices remain supported for facilities that need them.

Confirm your hardware with us Check a device you already own

Preferred for ID capture
Samsung Galaxy Tab S10 FE
Our first choice for new tablet check-in stations, based on hands-on testing of the SecurePoint capture experience.
Runs
The SecurePoint Kiosk app for Android.
ID and visitor photos
Takes the ID photo and the visitor photo with the tablet’s own camera.
Badge printing
Tested by SecurePointPrints badges in red and black on a Brother QL-820NWB on the same network, with no computer at the desk.
Ask us which locking stand fits this model before you buy one.
Details for Samsung Galaxy Tab S10 FE
Recommended alternative
Apple iPad 11-inch (A16)
A strong option for visitor check-in and ID capture, particularly for organizations already using Apple devices.
Runs
The SecurePoint Kiosk app for iPad.
ID and visitor photos
Takes the ID photo and the visitor photo with the iPad’s own camera.
Badge printing
Tested by SecurePointPrints badges in red and black on a Brother QL-820NWB on the same network, with no computer at the desk.
Details for Apple iPad 11-inch (A16)
For Windows-based installations
Windows PC or Surface
A practical choice when your organization requires Windows hardware, an existing front desk workstation, or a Windows print host.
Runs
SecurePoint check-in in Microsoft Edge or Google Chrome.
ID and visitor photos
Takes the ID photo and the visitor photo with the device’s built-in camera. Where ID photos are the priority, choose the Samsung or the iPad.
Badge printing
SecurePoint SupportedPrints through the SecurePoint Print Connector on a PC with an Intel or AMD (x64) processor. A Snapdragon (ARM) device needs a separate x64 PC to print.
Windows PCs and Surface devices you already own may be reusable. Send us the model and its System type and we will confirm it.
Details for Windows PC or Surface

With a tablet, the SecurePoint Kiosk app runs check-in and your Brother QL-820NWB prints the badge over your network. A badge prints only after screening clears, your site’s required steps are complete, and a host taps Print Badge.

Why camera quality matters

At a kiosk, visitors photograph their ID and have a badge photo taken with the tablet’s camera. A sharp, glare-free picture is one your staff can actually review.

What makes an ID photo readable

FocusA sharp picture, not a soft or smeared one. The ID has to be held still.
LightingEven light on the counter, with no deep shadow across the ID.
GlareCeiling lights and windows can wash out a laminated card. Angle the stand away from them.
Document positionThe whole ID in the frame, flat, and large enough to read.
Camera accessDevice management has to allow the camera for the SecurePoint Kiosk app, or for the browser.
Camera selectionThe kiosk opens the camera that faces the visitor. On a tablet with two cameras, the visitor can switch to the other one.
The standChoose a stand or mount that leaves the camera uncovered.

What capture does, and does not do

The ID photo: A picture of the front of the ID. Your site settings decide whether one is taken, and whether the back is also asked for or required.
The visitor photo: A headshot for the visit record and the badge, where your site asks for one.
In the SecurePoint Kiosk app: The details on the ID are not read. The photo stays with the visit, and the visitor types their details.
In a web browser: By default the details on the ID are not read here either. The photo stays with the visit, and the visitor types their details.
What a photo does not prove: A picture of an ID does not establish who someone is, their citizenship or U.S.-person status, or that they may enter a controlled area. That is for your staff and hosts to confirm, as your procedures require.

Can I use the device I already have?

Each answer says how check-in runs, how badges print, and what to watch for. On every device a person releases each badge by tapping Print Badge once the visitor is verified. What changes is whether a print dialog opens after that.

Samsung and other Android tablets

Preferred for ID capture: Samsung Galaxy Tab S10 FE

Samsung Galaxy tablets and other Android tablets on Android 13 or newer.

Best for: Lobbies that want badges printed at the tablet, with no computer at the desk.

Yes, with the SecurePoint Kiosk app

With the SecurePoint Kiosk app

Check-in: Runs SecurePoint check-in in the SecurePoint Kiosk app.
Badge printing: The badge prints in red and black as soon as the host taps Print Badge, with no print dialog and no computer at the desk.
What it needs: The Brother QL-820NWB on the same network as the tablet, by Ethernet or Wi-Fi. You set up the printer on the tablet with a code from SecurePoint.

In a browser, without the app

Check-in: Runs in Google Chrome.
Badge printing: The Android print dialog opens after Print Badge, the host taps Print, and Brother’s plugin prints in black only.
What it needs: The Brother Print Service Plugin from Google Play, paired with the printer. On Android 12 or newer, allow the plugin the Nearby devices permission or Bluetooth printing will not work.

Good to know: Badges print while the SecurePoint Kiosk app is open on the tablet, so keep it open during visiting hours. Connect the printer by Ethernet where you can.

Devices we point customers to

Models marked Tested have been tested by SecurePoint. The others are picks from the maker’s specifications, so send us the model before you order.

Preferred for ID captureTested by SecurePoint
Samsung Galaxy Tab S10 FE(opens the maker’s page in a new tab)
A 10.9-inch screen with a 12MP front camera and a 13MP rear camera.
Budget pick
Samsung Galaxy Tab A11+(opens the maker’s page in a new tab)
An 11-inch screen and the lower-cost pick. Its 5MP front camera is the weak point for ID and visitor photos, so try both before you buy several.
Rugged pick
Samsung Galaxy Tab Active5 Pro(opens the maker’s page in a new tab)
A rugged 10.1-inch tablet for gate houses, warehouses and shop floors.

iPad

Recommended alternative: Apple iPad 11-inch (A16)

Any current iPad that runs a current version of iPadOS.

Best for: Lobbies that want badges printed at the iPad, with no computer at the desk.

Yes, with the SecurePoint Kiosk app

With the SecurePoint Kiosk app

Check-in: Runs SecurePoint check-in in the SecurePoint Kiosk app. The camera works after you allow it once.
Badge printing: The badge prints in red and black as soon as the host taps Print Badge, with no print dialog and no computer at the desk.
What it needs: The Brother QL-820NWB on the same network as the iPad, by Ethernet or Wi-Fi. You set up the printer on the iPad with a code from SecurePoint.

In a browser, without the app

Check-in: Runs in Safari.
Badge printing: Badges print through AirPrint. The host chooses the printer and taps Print for each badge, and Brother supports black only over AirPrint.
What it needs: The Brother QL-820NWB on the same network as the iPad.

Good to know: Badges print while the SecurePoint Kiosk app is open on the iPad. Turn on Guided Access or single-app mode from your device management to keep visitors in the app, and connect the printer by Ethernet where you can.

Devices we point customers to

Models marked Tested have been tested by SecurePoint. The others are picks from the maker’s specifications, so send us the model before you order.

Recommended alternativeTested by SecurePoint
Apple iPad 11-inch (A16)(opens the maker’s page in a new tab)
An 11-inch screen with a 12MP front camera and a 12MP rear camera. It runs the SecurePoint Kiosk app and supports Guided Access to lock it to one app.
Alternative
Apple iPad Air 11-inch (M4)(opens the maker’s page in a new tab)
A step up from the standard iPad, with the same size screen and 12MP cameras.

Windows PC or tablet with an Intel or AMD processor

For Windows-based installations

A Surface Pro with an Intel processor, and most business laptops, desktops and mini PCs running Windows 11.

Best for: Self check-in lobbies, and any site that wants badges to print with no print dialog.

Yes

Check-in: Runs SecurePoint check-in in Microsoft Edge or Google Chrome.
Badge printing: With the SecurePoint Print Connector, a kiosk badge prints as soon as the host taps Print Badge, with no print dialog. The same device can be both the kiosk and the print computer.
What it needs: Windows 11, the Brother printer driver, and the SecurePoint Print Connector. Setup covers all three.

Watch out: Read the processor before you order. Microsoft has sold the Intel Surface Pro as Surface Pro for Business, and the consumer Surface Pro with Snapdragon. In Windows, Settings, System, About, System type has to say x64-based processor.

Devices we point customers to

Models marked Tested have been tested by SecurePoint. The others are picks from the maker’s specifications, so send us the model before you order.

Main pick
Surface Pro for Business, 13-inch (12th Edition) | Intel(opens the maker’s page in a new tab)
The Intel version of Surface Pro, sold as Surface Pro for Business. It runs Windows 11 Pro and can be both the kiosk and the print computer.
Print PC
Dell Pro Micro QCM1250(opens the maker’s page in a new tab)
A small Windows 11 Pro desktop that sits next to the printer as the print computer. Its configurations use Intel Core processors.
Print PC
HP EliteDesk 8 Mini G1i(opens the maker’s page in a new tab)
A second small Windows 11 Pro desktop for the same job, with an Intel Core Ultra processor.

Windows tablet with a Snapdragon (ARM) processor

Windows devices sold with a Snapdragon processor, including current Surface Pro models that have Snapdragon in the product name.

Best for: Sites that already own these devices, or that have a front desk PC to handle printing.

Yes, plus a Windows PC for printing

Check-in: Runs SecurePoint check-in in Microsoft Edge.
Badge printing: It cannot run the Brother driver, so it cannot drive the printer. Badges print at a separate Windows PC with an Intel or AMD processor, such as a front desk computer, with no print dialog.
What it needs: One Windows PC with an Intel or AMD processor at the site, running the Print Connector.

Watch out: A USB-C adapter or dock does not change this. The limit is the processor, not the port. If you already own one, keep it as the kiosk and add a print PC. If you are still buying, choose an Intel model instead.

Chromebook

Any laptop or tablet running ChromeOS.

Best for: Sites that already have Chromebooks and want to know if they can be reused.

Ask us first

Check-in: SecurePoint has not verified check-in on Chromebooks.
Badge printing: SecurePoint has not verified printing from a Chromebook. Badges would print at a Windows PC with an Intel or AMD processor instead.
What it needs: Confirmation from SecurePoint before you rely on it.

Watch out: Do not buy Chromebooks for check-in until SecurePoint has confirmed the model with you in writing.

What any check-in device needs

The SecurePoint Kiosk app on an iPad or Android tablet, or a current browser: Chrome or Edge on Windows, Chrome on Android, Safari on iPad.
A working camera. The visitor photo, the ID photo and QR scanning all use the camera built into the device.
A touchscreen. We suggest 10 inches or larger so visitors can read and sign comfortably.
A network connection that can reach SecurePoint while visitors check in.
On managed devices, IT has to allow the camera for the SecurePoint Kiosk app, or for app.securepointusa.com in a browser. A camera blocked by device policy is the usual reason a working tablet cannot scan an ID.

Not sure about your device?

Send us the make and model. For Windows, also send the System type. We will tell you in writing whether it can check visitors in and how its badges would print. There is no charge.

Ask SecurePoint about my device

Pick a setup

Starting from nothing? Pick the one that matches your lobby. All four use the same Brother printer and labels. What changes is the device, what prints the badge, and whether a print dialog opens.

Tablet with the SecurePoint Kiosk app

A lobby kiosk on a Samsung tablet or an iPad that prints its own badges, with no computer at the desk.

1
Check-in device
A Samsung Galaxy Tab S10 FE or an iPad running the SecurePoint Kiosk app.
- Samsung Galaxy Tab S10 FE(opens the maker’s page in a new tab)
- Apple iPad 11-inch (A16)(opens the maker’s page in a new tab)
2
Badge printer
The Brother QL-820NWB on the same network as the tablet, by Ethernet where you can.
- Brother QL-820NWB(opens the maker’s page in a new tab)
3
Labels
Brother DK-2251 rolls, 62 mm black and red.
- Brother DK-2251 label roll(opens the maker’s page in a new tab)
Stand or mount
A locking stand made for your exact tablet that leaves the front camera and the charging port open.

How badges print: The badge prints as soon as the host taps Print Badge, while the app is open. No print dialog.
Who has to tap: The host taps Print Badge on the tablet.

Tablet plus a front desk PC

Visitors check in on a Samsung tablet or an iPad, and a Windows PC at the front desk prints their badges.

1
Check-in device
A Samsung tablet or an iPad on a stand.
- Samsung Galaxy Tab S10 FE(opens the maker’s page in a new tab)
- Apple iPad 11-inch (A16)(opens the maker’s page in a new tab)
2
Print computer
A Windows PC with an Intel or AMD processor next to the printer. Use the one you have, or buy a small one.
- Dell Pro Micro QCM1250(opens the maker’s page in a new tab)
- HP EliteDesk 8 Mini G1i(opens the maker’s page in a new tab)
3
Badge printer
The Brother QL-820NWB, connected to the print computer by USB or your network.
- Brother QL-820NWB(opens the maker’s page in a new tab)
4
Labels
Brother DK-2251 rolls, 62 mm black and red.
- Brother DK-2251 label roll(opens the maker’s page in a new tab)

How badges print: The badge prints at the desk printer as soon as the host taps Print Badge, while the print computer is on and the Print Connector is running. No print dialog.
Who has to tap: The host taps Print Badge on the tablet.

Windows self check-in kiosk

A lobby with no receptionist. Visitors check in alone, and their host verifies them at the kiosk.

1
Check-in device
A Windows 11 tablet or PC with an Intel or AMD processor. It is also the print computer.
- Surface Pro for Business, 13-inch (12th Edition) | Intel(opens the maker’s page in a new tab)
2
Badge printer
The Brother QL-820NWB, connected by Ethernet or USB where you can.
- Brother QL-820NWB(opens the maker’s page in a new tab)
3
Labels
Brother DK-2251 rolls, 62 mm black and red.
- Brother DK-2251 label roll(opens the maker’s page in a new tab)
Stand or mount
A stand made for your exact device that leaves the camera and the charging port open.

How badges print: The badge prints as soon as the host taps Print Badge. No print dialog.
Who has to tap: The host taps Print Badge.

Tablet in a browser at a staffed entrance

A tablet runs the kiosk in Chrome or Safari, without the app, and a host or receptionist stands near it.

1
Check-in device
A Samsung tablet on Android 13 or newer, or an iPad. The Galaxy Tab S10 FE has better cameras than the A11+.
2
Badge printer
The Brother QL-820NWB, paired to the Samsung tablet or on the same network as the iPad.
- Brother QL-820NWB(opens the maker’s page in a new tab)
3
Labels
Brother DK-2251 rolls, 62 mm, the same roll every setup uses.
- Brother DK-2251 label roll(opens the maker’s page in a new tab)
4
Stand or mount
A locking stand that leaves the front camera open.
- Bouncepad Original Flip(opens the maker’s page in a new tab)

How badges print: After Print Badge, the print dialog opens, and the badge prints in black only when Print is tapped.
Who has to tap: A person taps Print Badge, then Print in the dialog.

Stands and mounts

A stand should lock the device down and leave the front camera and the charging port open. Each of these lists a device on this page as compatible.

Bouncepad Original Flip(opens the maker’s page in a new tab)
Stand or mountA locking counter stand. Its selector lists the iPad 11-inch (A16), the iPad Air 11-inch, and the Galaxy Tab A9+ and A11+. Choose the option that leaves the front camera open.
Heckler WindFall Stand for iPad(opens the maker’s page in a new tab)
Stand or mountLeaves the cameras, ports and buttons open. It lists the 10th and 11th generation iPad. The lock is a Kensington cable lock, sold separately.

Ask us which lockable stand fits the Galaxy Tab S10 FE before you buy one. Whatever stand you choose, it must leave the front camera and the charging port open.

How badge printing works

Badge printing starts from an authorized SecurePoint visit record, helping keep the physical badge tied to the same check-in, approval, and audit trail. A person releases every badge: the host or a receptionist taps Print Badge once the visitor is verified. What prints it is one of three things.

No print dialog, from the tablet

The SecurePoint Kiosk app on an iPad or Android tablet collects the badge and prints it in red and black on the Brother printer over your network, with no print dialog and no computer at the desk. The printer and the tablet share a network, by Ethernet or Wi-Fi.

No print dialog, from a Windows PC

The SecurePoint Print Connector runs on the customer-managed workstation, a Windows PC with an Intel or AMD processor and the Brother driver. It prints kiosk badges in red and black with no print dialog. It can be the device visitors check in on, or a separate computer at the front desk.

Print dialog, from a browser

Without the app, a Samsung tablet or an iPad running the kiosk in Chrome or Safari sends the badge to the printer through the Android print dialog or AirPrint. The person taps Print in the dialog, and the badge prints in black only.

See the setup documentation for the steps at your site.

How to print a visitor’s badge

How to set up badge printing

How to set up a lobby kiosk

How to set up the SecurePoint Kiosk app

Before you buy a Windows device

Badge printing from Windows requires a Windows x64 print host: a PC with an Intel or AMD processor. Snapdragon and other ARM-based Windows devices may run the SecurePoint kiosk, but they need a separate Windows x64 computer to print badges.

How to check your processor

On the Windows device, open Settings → System → About → System type and read the value next to System type.

x64-based processor: Eligible for Print Connector evaluation. This device can run the SecurePoint kiosk and drive the Brother printer on the same machine.
ARM64-based processor: Kiosk only. A separate Windows x64 print host is required to print badges.

A web page cannot prove the processor architecture of the machine it is running on, so this is the one place to confirm it. If the device is already deployed and you are unsure, SecurePoint will check it with you.

Before you order

Do not purchase a kiosk device until SecurePoint confirms the processor architecture and printing configuration.

Send us the model and the System type value and we will confirm, in writing, whether that device can print badges on its own or needs a separate print computer. There is no charge for this.

Confirm compatibility with SecurePoint

For IT: every setup side by sideThe check-in device, the print host, and how badges print for each setup SecurePoint supports.

SecurePoint deployment paths, the check-in device and print host each requires, and how badges print.
Deployment path	Check-in device	Print host	How badges print
One-device kioskSecurePoint Supported	Windows 11 on an Intel or AMD x86-64 processor, running the SecurePoint kiosk in the browser.	The same device. It runs the Brother Windows driver and the SecurePoint Print Connector.	The badge prints as soon as the host taps Print Badge, with no print dialog.Requires a supported Brother Windows driver and the SecurePoint Print Connector installed on the kiosk device. Windows ARM and Snapdragon devices cannot do this.
Existing front desk print relaySecurePoint Supported	Any device running the SecurePoint kiosk, such as a tablet, with the print method set to Connector.	An existing Windows x64 front desk PC running the Brother driver and the SecurePoint Print Connector.	The badge prints at the front desk printer as soon as the host taps Print Badge on the kiosk, with no print dialog.The front desk PC must be powered on and the Print Connector running for badges to print.
iPad with the SecurePoint Kiosk appTested by SecurePoint	An iPad running the SecurePoint Kiosk app, with the print method set to Connector.	The iPad itself. The app prints to the printer over the local network, so no computer is needed at the desk.	The badge prints in red and black as soon as the host taps Print Badge, with no print dialog, while the app is open.The printer joins the same network as the iPad by Ethernet or Wi-Fi, and Ethernet is recommended. Guest Wi-Fi and separate VLANs usually block it. Badges print only while the app is open. Each printer pairs with one device.
Android tablet with the SecurePoint Kiosk appTested by SecurePoint	An Android tablet running the SecurePoint Kiosk app, with the print method set to Connector.	The tablet itself. The app prints to the printer over the local network, so no computer is needed at the desk.	The badge prints in red and black as soon as the host taps Print Badge, with no print dialog, while the app is open.The printer joins the same network as the tablet by Ethernet or Wi-Fi, and Ethernet is recommended. Badges print only while the app is open, so open it again after the tablet restarts or updates. Each printer pairs with one device.
Snapdragon / Windows ARM kiosk with relaySupported with a separate print host	A Snapdragon or other ARM-based Windows device, such as a current Surface Pro, running the SecurePoint kiosk in the browser.	A separate Windows x64 computer. The ARM device itself cannot drive the Brother printer.	The badge prints at the Windows x64 print host when the host taps Print Badge, with no print dialog, while the ARM device runs check-in.Brother publishes no Windows-on-ARM driver for the QL series, and the SecurePoint Print Connector is packaged for Windows x64 only. A USB-C adapter or dock does not change this. The limit is the processor architecture, not the port.
iPad or Chromebook kiosk with Windows relaySupported with a separate print host	An iPad or Chromebook running the SecurePoint kiosk in the browser.	A separate Windows x64 computer running the SecurePoint Print Connector.	The badge prints at the Windows x64 print host when the host taps Print Badge, with no print dialog on the iPad or Chromebook.The print host must be on, with the Print Connector running, for badges to print. SecurePoint has verified iPad check-in; Chromebook check-in and Chromebook printing are not verified by SecurePoint.
Android in Chrome, assisted printingAssisted printing	An Android tablet running the SecurePoint kiosk in Chrome, with the Brother Print Service Plugin and the printer paired to the tablet.	The tablet itself, through the Android system print dialog.	After Print Badge, the Android print dialog opens and a person taps Print to release each badge.Every badge needs a person at the tablet to confirm the print dialog, and Brother’s Android plugin prints in black only. Use the SecurePoint Kiosk app or a Windows x64 print host instead if badges must print with no print dialog, or in red and black.
iPad in Safari, assisted printingAssisted printing	An iPad running the SecurePoint kiosk in Safari, on the same network as the printer.	The iPad itself, through AirPrint.	A person taps Print Badge, then chooses the printer and taps Print in the AirPrint sheet, to release each badge.Every badge needs a person at the iPad to confirm the AirPrint sheet, and Brother supports black only over AirPrint. AirPrint finds the printer over the network, so the printer joins the same network as the iPad by Ethernet or Wi-Fi, not Bluetooth. Use the SecurePoint Kiosk app or a Windows x64 print host instead if badges must print with no print dialog, or in red and black.

Printer, labels and kits

Already have a Brother QL-820NWB and DK-2251 labels? Add the printer under Admin → Printers inside SecurePoint. There is nothing to buy.

Need equipment? Request a quote. There is no online checkout. A SecurePoint contact follows up with pricing and lead time. “Compatible now” means SecurePoint has verified it against a live check-in workflow.