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Subprocessors

These are the third parties that process customer data on our behalf. The first table applies to every customer. The second applies only where a customer has enabled the feature that uses that provider.

Last reviewed: September 1, 2026

Core platform

ProviderPurposeData involvedProcessing location
Vercel, Inc.Application hosting, deployments, edge delivery, and runtime logsApplication traffic and request metadata, operational logsUnited States (deployment pinned to a US region)
Supabase, Inc.Postgres database, authentication, file storage, and row-level security enforcementAccount, organization, visitor, screening, and audit records; files in private storage bucketsUnited States
Resend, Inc.Transactional email: visitor and host notifications, invitations, contact and newsletter deliveryRecipient email address and message content necessary for deliveryUnited States
Redis Ltd. (Redis Cloud)Cache and distributed rate limitingCache keys and short-lived cached payloadsUnited States

Enabled by the customer

ProviderPurposeData involvedProcessing location
Stripe, Inc.Payment processing and billing state for card-paid plansBilling contact and subscription metadata; card data is handled by Stripe and never stored by SecurePointUnited States
Twilio, Inc.SMS delivery for arrival alerts, reminders, and signing-session linksPhone number, delivery metadata, and the message content necessary for deliveryUnited States
OpenAI, L.L.C. / Microsoft Azure OpenAI / Groq, Inc.Optional AI assistance, including text extraction from a scanned identity document at check-in and match explanations for reviewersOnly the content a customer-enabled workflow submits; identity-document images are processed under a zero-data-retention configurationUnited States
Brother Industries and supported device vendorsBadge printing on customer-owned hardwareBadge render payload sent to the printer on the customer networkOn the customer premises

Data sources that are not subprocessors

Sanctions and restricted-party lists are pulled from the issuing agencies and from public aggregators. Customer data is not sent to those sources; the lists are downloaded and screened against locally.

Changes

Where required by contract or law, we give advance notice of material subprocessor changes. This page is updated when a provider is added, removed, or changes role, and the review date above moves with it.

Related

Subprocessors | SecurePoint USA