Skip to content
SecurePoint USA
SecurePoint USAEnterprise Compliance
All video guides

Checking in as a visitor

Send these to visitors before they arrive, so check-in goes quickly.

Print the lobby sign

Start here

2 videos, about 2 minutes

  1. Read the transcript

    Step 1. At the kiosk, tap Scan ID or QR, and show the QR code from your email.

    Step 2. Your details fill in from your invitation. Check them, then continue.

    Step 3. If the kiosk asks, scan the front of your photo ID.

    Step 4. If an NDA appears, read it. You can make the text bigger, and you sign at the end.

    Step 5. Answer any questions your site asks, then take your badge photo if asked.

    When the kiosk says Checked In, you're done here. Your site can email your host that you've arrived.

    Screen visitors at check-in. Keep the decisions on record.

    Video 1: How to check in at the kiosk with your QR code

    0:59

    Checking in with the QR code from the invitation email.

    Step by step, a visitor checks in at the lobby kiosk with the QR code from their email, confirms the details from their invitation, scans a photo ID and reads an NDA when the site asks, takes a badge photo if asked, and sees Checked In.

  2. Read the transcript

    Not every visitor is invited ahead of time. At the lobby kiosk, a walk-in starts by scanning their photo ID.

    Their name fills in from the ID. They add their company and a way to reach them, then find the person they're here to see.

    At an export-controlled site, they also give their country of citizenship and confirm the attestation the site requires.

    Then they read and sign the visitor agreement and take a badge photo.

    SecurePoint screens them against sanctions and restricted-party lists. Once they're cleared, the kiosk checks them in.

    Their host gets an email that they've arrived, and the front desk sees them on site, with their photo and ID on file.

    SecurePoint Visitor. Screen visitors at check-in, and keep the decisions on record.

    Video 2: Walk-in check-in

    1:04

    Checking in at the kiosk without an invitation.

    A visitor with no invite checks in at the lobby kiosk: their photo ID fills in their name, they add their contact details, host, and country of citizenship, sign the visitor agreement and take a badge photo, and are screened before the kiosk checks them in.

When it comes up

Watch these when the situation applies at your site.

  • Read the transcript

    Step 1. When you're ready to leave, tap Check Out on the kiosk.

    Step 2. Scan the QR code on your badge, or find your name in the list.

    Step 3. Check that it's your visit, choose a reason if asked, then tap Confirm Checkout.

    You're checked out, and your checkout time is saved with the visit.

    Step 4, for admins. Keep Auto-close leftover visits on for each site. Visits still under review are left open.

    Other visits left open overnight are closed and marked as having no verified departure. Your compliance contacts then get a summary email.

    Screen visitors at check-in. Keep the decisions on record.

    How to check out at the kiosk

    0:59

    Checking out at the kiosk when you leave.

    A how-to for visitors and site admins: tap Check Out on the kiosk, scan the QR code on your badge or find your name, and confirm it's your visit. Visits still under review stay open, and other visits left open overnight are closed and marked as having no verified departure.

Check-In Videos for Visitors | SecurePoint USA