"True hit, but not relevant to our business" — and how to document it
A disposition for a confirmed (real) match that does not apply to your line of business — recorded with the agency, the denied-party (DPL) category, and a detailed explanation.
Plain-English Summary
Why This Matters
Clearing a real match as if it were a false positive misstates the record and can look like you ignored a true hit. The "not relevant" disposition lets you proceed while honestly documenting that the listing does not reach your business — but only if the rationale is captured. That written basis is your evidence of reasonable care if the decision is ever questioned.
Visual Guide
- 1Confirm true match
Identifiers align
- 2Assess relevance
Does the listing reach our business?
- 3Record agency + DPL category
Source and listing type
- 4Detailed remarks
Why it does not apply
- 5Disposition: not relevant
Code 62; logged
Not the same as a false positive — the match is real; only its relevance is not.
Explanation Depth
Concept Explanation
Sometimes the alert really is the listed person or company — it is a true match — but the reason they are listed has nothing to do with what your business does. In that case you do not call it a false alarm (it is real); you mark it "true hit, not relevant to our business." To do that properly you must write down which agency listed them, the category of the listing, and a clear explanation of why it does not apply. If it might apply, you escalate instead.When You'll See This in SecurePoint
In SecurePoint, selecting the "true hit, not relevant" disposition requires entering the agency, DPL category, and detailed remarks before the case can be closed; the entry is written to the immutable audit log. False positives use a separate disposition, preserving the distinction between "not a match" and "a real match that does not apply."
What You Should Do Next
First confirm it really is a true match (identifiers align), not a false positive. Then assess relevance: does the listing actually restrict what your organization is doing? If it does not, select the "true hit, not relevant" disposition and record the agency/source, the DPL category, and a clear, specific explanation in the Remarks field. If the listing could restrict your activity — or you are unsure — escalate instead.
What Can Go Wrong
Sources & References
Related Terms
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